Bike Service & Repair
Your Bike Repair Experts
When you bring your bicycle to us for maintenance or repair, our friendly, professionally trained technicians will assess your bike's needs and provide you with a free, no-obligation estimate. Our service staff is professionally trained and certified to work on all bicycle makes and models, not just the ones we sell. And every member of our service team participates in training sessions with factory service techs several times each year. So, whether it’s a minor tune-up or a major overhaul where we go completely through your bicycle and get it running like new, you can count on us to do the job right the first time, every time.
Please remove any and all accessories from your bike (lights, locks, seat bags) before you leave them with us for service.
Tune-Up Package Options
For the most comprehensive service and the best value, we recommend choosing one of our complete tune-up packages. We also offer a la carte bike repairs if you're in need of a minor fix or adjustment. We strive to complete your bike service quickly and accurately. Learn more about our packages and visit us today for your free estimate.
Bike Repair Packages
All service packages include a detailed inspection of the chain, cassette, cables and housings, and brake pads. Package prices do not include any additional parts or costs associated with installation.
We get your approval before replacing any parts that must be replaced due to breakage or wear and tear.
Bike Packaging for Shipping
Bring your bike in and talk to any of our experienced mechanics for a free estimate. Free copies of our complete Service Menu are available in the Shop.
In addition to the service items below, we also specialize in:
- Drivetrain & complete Overhauls
- Suspension Service
- New Brakes & Brake Repair
- Full Line of Parts & Accessories
- Frame Alignment
- Custom Bike Fitting
- Car Rack & Hitch Sales & Installation
- Bike Shipping & Assembly
Do I need an appointment to bring my bike in?
No! You can bring in your bike at any time. We perform service on a first-come, first-serve basis. Priority scheduling is given to Diamond Cycle Preferred Customers (see above). Appointments are encouraged for Custom Fittings & Car Rack Installation.
How long will my bike take to be completed?
This all depends on the type of service being performed. Generally, a Standard Tune Up can be completed in 2-3 days. In the Spring & summer months, this time will increase as everyone gets their bikes ready for the Season. All Service wait times can be affected by Special Order parts. Going away or need your bike in a hurry?
We also offer a Guaranteed Next Day Service.
What are some of the other things your Service Department can do?
There's practically nothing we CAN'T do! We offer a Complete Service Department and experienced mechanics that will get you and your bike where you want to go. We also specialize in Custom Wheel Building, Suspension Service, and Custom Bike Building. Whether you need a flat tire fixed or a race rig tweaked for your next triathlon, we strive to meet and exceed your expectations. A full Service Menu is available to "take out" in our Service Department.